HOW DO I PICK-UP MY ITEMS?
45 Brisbane Road
WHAT IF I CAN'T MAKE IT WITHIN THE PICK-UP TIMEFRAME?
There are no exceptions to the 3 days pick-up after auction unless an emergency has occurred and a time extension is granted by one of our staff.
IF YOU CAN'T PICK UP WITHIN OUR 3 DAY TIME FRAME DO NOT BID!
DO I HAVE TO SCHEDULE A PICK-UP BEFORE I COME?
While scheduling a pick-up is not mandatory, we highly recommend it as this allows us to try and prepare your order ahead of time. This would minimize your wait time when you come to our store to pick-up. If you are interested in scheduling a pick-up time, it can be done by phoning us for fastest response or an internal site message.
WHAT DO I NEED WHEN I COME PICK-UP?
All new members are required to show Government-issued ID when picking up an order. This is done to protect us and the bidders by ensuring the items are picked up by their rightful winner. There are NO exceptions!
CAN SOMEONE ELSE PICK-UP MY ORDER?
If you would like someone else to pick up your order, please log into your account and use the internal messaging system and provide the full name of the person who will be picking your order. This person will be required to present a government-issued ID on arrival.