WHAT IS YOUR WARRANTY/RETURN POLICY?

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WE DO NOT DO BUYER REMORSE RETURNS, WE OFFER A 14 DAY WARRANTY ON ANY ITEMS THAT DO NOT LIVE UP TO OUR LISTING (FULL MONEY BACK)

We stand by the items we sell and because of that we supply an in-house warranty on everything sold, unless stated AS-IS. 

Warranty applies for...

Any items that have a malfunction from time of purchase, was damaged and not described, missing parts and not indicated or was listed incorrectly.

To be granted a return we must be contacted within 14 days explaining the issue.

This can be done by contacting us via internal message (top right of the screen *green button*)

Once a return has been approved, the item will be replaced if a duplicate is available, we will offer a negotiated discount if the bidder would like to still keep the item or process a full refund. A bidder can't deny a replacement if one is available.

Any physical damage caused by improper handling or use by the customer will result in automatic refusal for a refund and will void our 14 day warranty.

Any malfunctions caused by improper use by the customer will also be denied.

We will also deny a return if the bidder did not properly take the time to view and read the listing correctly. It is the bidders sole responsibility to fully read each listing and look at all photos as we put a lot of time into trying to be as accurate in our inspection and listing process. If a listing indicated an issue in the condition notes or included photos of the issue the return will be refused. 

We do NOT accept returns based on buyers remorse (You do not like the item, wasn't what you needed, clothing/shoes didn't fit or changed your mind)

Once the warranty time period has exceeded no refunds or exchanges will be granted regardless of the issue or situation. There are NO exceptions. Once the warranty period has fully passed, we no longer hold anymore responsibility for the items sold.

Please remember we are only human and deal with a large volume of products that need to be listed within a limited time frame. We appreciate your understanding if we miss an issue during the listing/inspecting process. If this does occur, we will resolve it for you!

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